MedRejected

Overview

The MedRejected event is sent when the MED analysis is completed and the refund is rejected. This means the amount remains with the beneficiary and any blocked balance is released.

When you receive this event, any previously blocked balance is automatically unblocked. The amount remains with the beneficiary and no debit is performed.

Field	Value
`event`	`MedRejected`
Meaning	Refund denied — amount kept with beneficiary
Recommended action	Unblock beneficiary, notify that the amount was kept

Full Payload

{
  "event": "MedRejected",
  "medId": 43,
  "idSolicitacaoDevolucao": "MED-2026041067890",
  "endToEndId": "E98765432202604101530fedcba654321",
  "status": "ANALYZED",
  "reason": "REFUND_REQUEST",
  "cause": null,
  "description": "I believed I was making an investment",
  "analysisResult": "REJECTED",
  "analysisDetails": "Refund rejected by operator - balance unblocked",
  "originalTransaction": {
    "transactionId": 99012,
    "amount": 500.00,
    "endToEndId": "E98765432202604101530fedcba654321",
    "externalId": "SALE-99012"
  },
  "blockStatus": "UNBLOCKED",
  "blockedAmount": null,
  "defenseStatus": "SUBMITTED",
  "requestingBank": {
    "ispb": "60701190",
    "name": "ITAÚ UNIBANCO S.A."
  },
  "contestedBank": {
    "ispb": "13140088",
    "name": "ACESSO SOLUÇÕES DE PAGAMENTO"
  },
  "statusHistory": [
    { "status": "OPEN", "date": "2026-04-08T08:55:00.000Z" },
    { "status": "RECEIVED", "date": "2026-04-08T09:00:00.000Z" },
    { "status": "ANALYZED", "date": "2026-04-13T11:45:00.000Z" }
  ],
  "createdAt": "2026-04-08T09:00:00.000Z",
  "updatedAt": "2026-04-13T11:45:00.000Z"
}

Relevant fields in this event

Field	Expected value	Description
`status`	`"ANALYZED"`	MED analyzed
`analysisResult`	`"REJECTED"`	Refund denied
`analysisDetails`	string	Rationale for rejection
`blockStatus`	`"UNBLOCKED"`	Previously blocked balance was released
`blockedAmount`	null	No amount retained
`defenseStatus`	`"SUBMITTED"` \| null	Whether a defense was submitted
`statusHistory`	array	History of MED status transitions
`statusHistory[].status`	string	Status at that moment (same values as `status`)
`statusHistory[].date`	string	Transition date (ISO 8601)

Next Steps

MedCreated

Initial MED creation event

MedAccepted

Event when the refund is approved

MED Overview

Understand the full lifecycle